Privacy

Privacy Policy

How we collect, protect, and use customer information while running HUME Fragrance.

Order data used for fulfillment
Analytics used to improve site flow
Payment data handled by Razorpay

Information we collect

We collect information you submit during checkout, including name, phone number, email, address, pincode, order notes, cart items, coupons, and payment status.

We also collect basic analytics such as page visits, cart events, checkout progress, source, device details, and consent choices to improve the store experience.

How we use it

We use your information to process orders, accept payments, share tracking, provide support, prevent fraud, understand checkout issues, and improve HUME Fragrance.

Payment details are processed through Razorpay. We do not store your card, UPI PIN, or bank credentials on our website.

Support and deletion

You can contact us to correct customer details, request support, or ask questions about your stored order information.

Some records may be retained for accounting, fraud prevention, payment dispute handling, and legal compliance.